We want you to be excited by our innovation, pleased with our product and satisfied with our service. However despite our best efforts and intentions, we don’t always get it right. We are here to help. Instructions and troubleshooting tips and tricks can be found on all of our brand websites on the Support page. To find any brand website click here.
If your question isn't answered through troubleshooting, the fastest way to resolve your issue is to call the Customer Care phone lines by clicking the box below. The phone lines are open Monday-Friday from 9:00am-6:30pm EST.
Alternatively, you can send an email to customer care by clicking the CUSTOMER SUPPORT link
You are a valued customer and we are committed to getting it right and making life more fun!
Spin Master reaches around the globe. Our products are distributed in over 50 countries either through Spin Master offices or in partnership with other toy companies.
Click the logos below for worldwide contact information.